Established in 2008, we are a “compact and bijou ” consultancy specialising in learning that makes an immediate connection to generate long-term results
An experienced learning and development facilitator with a passion for delivering learning solutions both face-to-face and online. Will is a lively fast thinking and has an abundance of experience developing people at all levels from front-line teams through to senior leaders.
He works to deliver solutions that are both practical and creative and ensures that the learning is consistently transferred and embedded in the workplace. His extensive experience ranges from creating and implementing bespoke induction to designing and delivering sales, service and leadership programmes. He will often work within an in-house team to develop their own training and coaching function to ensure a solid legacy
His lively and interactive style keeps learners engaged and creates a climate of confidence and trust. He specializes in creating memorable learning that delegates are keen to apply in the workplace. He has worked across Europe including UK, Sweden, Switzerland and France and has created materials for delivery in the Czech Republic, Hungary and Poland. Will has consulted to organizations in the mobile industry, retail, leisure, property, utilities, and banking.
He also has an odd fixation with garish corporate carpets as you can see…
The first question we ask the client is “what do you want to be different after the training?”. We will conduct a rigorous diagnostic to identify, not just what isn’t working, but also to spot the good stuff that needs modelling. This will form the basis for our learning outcomes and every part of the solution will align to this.
We believe that we learn best when we are enjoying ourselves and learning is not something that is done to us. Whether on line or face to face we work hard to create imaginative and interactive workshops that involve, and challenge the learner. The workshops are fun, but every activity is aligned to the outcomes and has an application in the workplace.
It’s the frustration of every trainer when so many great learns and intentions never leave the training room and the beautifully designed materials are confined to the desk drawer. We take a robust approach to action planning and tailor a raft of follow up techniques including e-prompts and coaching to ensure that the learning is made to live on the job.
We don’t do scripts, and we don’t do robots. We believe that if you get the mindset right then the behaviour will follow and people will make the right choice. This is where we focus a great deal of your time and people are surprised at how contagious the right mindset can be.